Quality engraving and personalised gifts including tankards, hipflasks, goblets, jewellery, wedding rings, trophies, glassware, plaques, house signs and more...
Keys cut to code including church keys, cylinder keys, mortice keys, Abloy, Chubb and Abus Plus keys


Tel: 07789 584686  |  E: info@oxfordengraver.com

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Terms & Conditions

Ordering

Please make sure when ordering from us, you have the delivery address as the Card address - this will avoid delay in processing your order.

Transactions will appear on your card statement as "The Oxford Engraver". The cardholder will be debited immediately upon completion of the transaction.

Returns

We want you to be delighted with your purchase. Occasionally, we know you may want to return items. Under our no quibbles guarantee, if for any reason you are unhappy with your purchase you can return it to us in its original condition - as new within 30 days of the date you received the item.

By law, you also have the right to withdraw from your purchase of an item within seven working days of the items delivery to you.

To cancel your purchase under this cooling-off period, please write a covering letter and include the receipt (not the credit card receipt) that accompanies your item, giving the reason for the return as "contract cancellation" and return the item as new, unless it is faulty.

Please contact our Sales Department for a returns note to be issued quoting your customer reference number.

Please package the relevant item securely and send it to us with the documents so that we receive it within seven working days of the date that the item was delivered to you.

For your protection, we recommend that you use a Special delivery service.

You will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or if the item is faulty. As soon as we receive notice of your cancellation of your order, we will refund the relevant part of the purchase price for that item together with the item's normal postage charge. We cannot refund any priority, express or courier component of the postage charge. Please return any items to:

The Oxford Engraver Ltd
The Workshop
Church Cottage
Northmoor
Witney
Oxfordshire
OX29 5SX

For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry Website.

Security and Transactions

We ensure confidential handling of all customer data received. However, cardholders should print out all transaction data and keep it at an easily accessible place. An invoice will be issued as soon as the cardholder's payment has been received and will be sent out with the goods to the customer.

Copyright

All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright of The Oxford Engraver or their associates.

Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with The Oxford Engraver or using this website as a shopping resource. Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission of The Oxford Engraver is strictly prohibited.

Conditions of Website Use, Governing Law and Contract Formation

No contract will subsist between you and The Oxford Engraver for the sale by it to you of any product unless and until The Oxford Engraver accepts your order by email confirmation. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time The Oxford Engraver sends the email to you (whether or not you receive that email).

For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and The Oxford Engraver irrevocably submit to the non-exclusive jurisdiction of the English Courts.

The Oxford Engraver is the trading name of the company.

All items on this website include VAT @ 20% where applicable and are shown exclusive of carriage charges. Orders to locations outside the UK are subject to quotation. We reserve the right not to supply goods to certain locations.

Disclaimer

THE OXFORD ENGRAVER DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT.

Price and availability information is subject to change without notice. Except as specifically stated on this website, to the fullest extent permitted at law, neither The Oxford Engraver, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site.

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

For the avoidance of doubt, The Oxford Engraver does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of The Oxford Engraver, its affiliates, directors, employees or other representatives.

For more information about statutory rights, please visit the Department of Trade and Industry Consumer Gateway Website.